E-learning Healthcare

Graphics & animations, UX/UI, marketing materials

Role

Production Designer

Years

2016-2023

Company

LeQuest

About

The Company

For six years, I have been part of the team at LeQuest, a company specializing in medical simulation technology. At LeQuest, we bridge modern learning requirements with technological expertise through a custom-built engine designed to actively train and certify healthcare professionals.

The User

The primary challenge in medical device training lies in balancing complexity with user engagement. We must create comprehensive, technically accurate simulations while maintaining an intuitive and engaging learning experience. This is particularly challenging given the strict professional standards of the medical field and the diverse user base, which often includes experienced healthcare professionals who may be resistant to traditional gamification techniques. Healthcare professionals often operate under significant pressure and time constraints and not all of them are advanced computer users.

I was able to experience working in the Healthcare industry, analyzing medical devices and creating animations and other content for elearning purposes.

— I particularly enjoyed working in a multicultural environment
PRELUDE

Design Process

Brainstorming, paper prototypes, design, quality assurance

Content for E-learning

My approach combines technical expertise with user-centric design principles

Research and Analysis

In-depth Research: Collaborating with medical device analysts and conducting independent field studies to understand user needs and device intricacies.

Iterative Design

Developing prototypes from low-fidelity sketches to high-fidelity digital models, ensuring all crucial elements are interactive and visible.

Information Architecture

Partnered with learning specialists to determine optimal step sequences and to bridge the gap between theory and practice.

Crafted clear visual representations of complex information flows.

Subtle Gamification

Incorporating engagement elements that respect the professionalism of the medical field while enhancing learning effectiveness.

Optimization

Creating smart asset combinations to reduce file sizes without compromising on technical flexibility or realism.

Adapted workflows to new technologies, transitioning from PNG to SVG-based designs.

Testing

Conducting multiple rounds of testing, processing information from user to refine the training modules.

Adapted workflows to new technologies, transitioning from PNG to SVG-based designs.

Core Responsibilities

  • Collecting and documenting information about devices and usecases
  • Active participation in brainstorming and design sessions
  • Creation of concept art aligned with learning objectives and engagement practices to enhance e-learning effectiveness
  • Production of vector graphics, animations, videos, photos and marketing materials
  • Asset management
  • Testing, quality assurance, accessibility standards

Value-Added Contributions

While my main focus was on designing the product, I also:

  • Helped to design a layout and multiple interactions of the e-learning platform itself
  • Took an active part in investigating ways to overcome technical difficulties of several custom engines

Throughout my six-year tenure at LeQuest, I helped to develop and maintain a number of comprehensive e-learning trainings for leading medical device manufacturers, including prominent global brands such as GE, Philips, Siemens, Braun, Alcon and others. My work has focused on collecting information and creating sophisticated medical simulations that enable healthcare professionals to effectively train and certify their skills across a diverse range of medical equipment and interfaces.

Showcase

Servo U Breathing Ventilator

Gamifying Complex Respiratory Support Systems

About

Advanced breathing ventilator, designed for intensive care environments, supports various phases of ventilation including controlled, supported, non-invasive, and spontaneous breathing. Numerous accessories can be used in various combinations, requiring in-depth understanding. Accurate input of patient parameters is crucial for safe and effective intubation.

getinge servo u medical device

Getinge Servo U - copyright@Getinge

ServoU project - connection design phase

Example of connection design phases. Stage 1. Examples of raw prototypes used for working meetings. Made by Sofiia Nevezhina for ServoU project (LeQuest 2019)

ServoU project - connection design phase

Example of connection design phases. Liquid flow design. Alternative. Made by Sofiia Nevezhina for ServoU project (LeQuest 2019)

Challenge

The most challenging part of this training was to set up connections in a smart and clear way. Sometimes there are hundreds combinations possible in a single training. With learning specialist we discuss the amount of steps needed for the best learning experience. I design and propose visual ways to keep the information clear and accessible, create combinations of assets to reduce the weight without loosing technical flexibility of adding custom accessorizes at later stages. It is a very tricky and interesting task that require a lot of planning, detailed paper prototypes, thinking a step ahead and multiple iterations before it can be implemented in a training.

Solution

Lower you can see the an example of fireframes I created for Servo U training during connection design phase. Here are low fidelity prototypes, some alternatives concepts with my notes, step-by-step user journey and high-fidelity representation of multiple connections displayed at ones per scenario.

ServoU project - connection design phase

Step-by-step interactions of a user journey with working notes and questions(used for working meetings). Made by Sofiia Nevezhina for ServoU project (LeQuest 2019)

ServoU project - connection design phase

High-fidelity prototype of all possible connections and their positions per study case displayed at once. Used for overview purposes and to paper-prototype click-ability. Made by Sofiia Nevezhina for ServoU project (LeQuest 2019)

Conclusions

I tackled the UX challenge of simplifying and gamifying the intricate process of multiple hose connections for breathing support devices, creating an engaging and effective e-learning experience that enhanced user comprehension and retention of critical medical procedures.

LeQuest social media post

LeQuest Social media post of with a sneak-peek on the real training.

Outro

Leasons Learned

Results, skills, tools, insights

Entering the medical industry was a transformative experience that broadened my horizons and deepened my understanding of healthcare technology. The cross-disciplinary nature of my responsibilities at LeQuest allowed me to collaborate with diverse professionals, from medical device analysts to learning specialists, fostering a rich learning environment. Working on medical simulation technology not only honed my technical skills but also provided invaluable insights into the critical role of e-learning in healthcare professional development.

— This experience underscored the importance of multidisciplinary collaboration in driving innovation and improving patient care.

Tasks

  • User Research
  • Ideation & concept art
  • Paper & high-fidelity prototype
  • Assets creation & export
  • Interaction design & animation
  • Promo materials & DTP
  • Quality assurance, testing & documentation
  • Cross department collaboration

Tools

  • Adobe Ps, Ai, Ae, Pr, Xd
  • Codepen
  • Jira/Teams
  • Agile, Scrum
  • VSCode